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The Call: How a Consultation Turned Into a Full-Scale Implementation

I was almost four years deep into managing the learning systems at Playtika. My days were filled with complex data structures, user syncs, and optimizing our platform for thousands of global employees. I had the system dialed in, and because of the deep dive I'd done, I had naturally stepped into leading the Docebo Community here in Israel.

Then, the phone rang.

It was the team at Mobileye.

They were at a crossroads. As a massive, rapidly growing tech organization, their learning needs were scaling faster than their infrastructure could handle. They had heard about my work within the local Docebo community and reached out for a consultation. They didn't just want a feature pitch; they needed a sounding board. Someone who had been in the trenches and knew what these systems looked like when the marketing gloss wore off.

The Mapping Call

We got on a call, and I didn't open a slide deck. Instead, we did what I always do: we mapped the actual pain points.

We talked about their complex organizational structures, the absolute necessity for robust compliance tracking, the need for a clean, intuitive user experience for engineers who don't have time for clunky interfaces, and how learning data needed to flow seamlessly across their ecosystem.

By the end of that mapping session, the picture was crystal clear. We both realized that Docebo was the great engine they needed to move forward. It had the flexibility, the AI capabilities, and the enterprise-grade architecture to support their vision. We ended the call with a solid direction, and I went back to my day job at Playtika.

Two Months Later

Two months after that initial consultation, the phone rang again. It was Mobileye.

They had made their decision, but they had also come to a powerful realization. Buying the software is only 20% of the equation; the other 80% is the implementation. They knew that if they wanted this done fast, clean, and right the first time, they needed to bring the right expertise in-house. They didn't want to learn by trial and error on a live enterprise system.

"We know Docebo is the right platform," they said. "Now, we want you to come over and build it with us."

It was an offer I couldn't refuse. The opportunity to take a world-class organization like Mobileye, start with a blank canvas, and architect their learning ecosystem from the ground up was exactly the kind of challenge I thrive on.

Welcome to the Journal

I transitioned out of Playtika, joined Mobileye, and immediately got to work.

This journal is the documentation of what happened next.

Over the coming posts, I'll be sharing the exact week-by-week process of implementing Docebo at an enterprise level. No fluff, no marketing speak. Just the real strategies, the inevitable roadblocks, the complex configurations, and the wins that got the system live.

If you are an LMS admin, an L&D leader, or just someone about to embark on an implementation journey, this is for you. Let's get to work.

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